🙋 Self Managed 💳
You manage your own funds
Pay now and claim later, or request an invoice first
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1 Option A: Shop and pay at checkout by card as normal
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2 Download your invoice from your order confirmation email
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3 Submit it to the NDIS portal for reimbursement
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1 Option B: Request an invoice first — complete the form below, and we'll email it to you within 1–2 business days
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2 Pay via bank transfer within 7 days
📋 Plan Managed 📄
A plan manager pays on your behalf
Don't place an order directly — start with the form
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1 Complete the NDIS Request Form below with your details and items
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2 Include your plan manager's name and email in the form
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3 We prepare a compliant NDIS invoice and send it directly to your plan manager
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4 Once payment is received, we fulfil and ship your order
🏛 Agency Managed 📞
The NDIA manages your funds directly
Get in touch before placing an order
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1 As we are not an NDIS Registered Provider we are unable to liase directly with the NDIA on your behalf and - we suggest you reach out to to them directly or via your support co-ordinator to discuss your purchase options.
📌 Good to know
- Eligibility depends on your individual NDIS plan
- Our garments may be claimable under Assistive Technology or Daily Living supports
- An OT letter can help if you need to justify the purchase
- Confirm eligibility with your Support Coordinator or plan manager before purchasing
⏱ Payment timeframes
- Invoices are valid for 7 days from issue date
- Stock is not reserved until payment is confirmed
- Plan manager payments: please forward your invoice promptly
- Sale pricing requires payment during the sale period
🏦 Bank transfer details
Account name Comfort on the Spectrum
Bank NAB
BSB 083-004
Account number 477 645 682
Reference Your order number
